The Disability Discrimination Act

The aim of the Disability Discrimination Act (1995) is to stop the discrimination of disabled people - this includes the hearing impaired. The Act was strengthened in 2004 as the Disability Rights Commission's (DRC) new code of practice came into effect.

Under the act, any service provider must now ensure that either a magnetic induction loop or infrared system is installed where it is impossible or unreasonably difficult for a hearing impaired person to access that service.

Some examples of service providers covered under the Act are:

Telecommunications and broadcasting organisations

Public utility companies, such as gas, electricity and water suppliers

Leisure centres, football stadia, national parks and health clubs

Bus and railway stations, airports and travel agents

Shops, hairdressers, post offices, banks and building societies

Hotels, restaurants, cinemas, theatres and pubs

Hospitals, waiting rooms, clinics

Solicitors' offices, courts, churches and mosques

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